Terms of service

Last updated: March 2026

Welcome to FieldFinders.

These Terms of Service (“Terms”) govern your use of our website and the purchase of products from FieldFinders.

By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree, please do not use our website or services.

Our goal is to keep things clear, fair, and supportive of safe outdoor exploration.

Website Use

You agree to use this website only for lawful purposes.

You may not use this website to:

  • violate any applicable laws or regulations
  • attempt unauthorized access to our systems or data
  • interfere with or disrupt the website’s functionality
  • copy, reproduce, or misuse website content without permission

We reserve the right to suspend or terminate access if these Terms are violated.

Product Information

We strive to ensure that product descriptions, specifications, and images are accurate and up to date.

However, we do not guarantee that all information is complete, current, or error-free.

Variations may occur due to:

  • lighting and screen display differences
  • product updates or improvements
  • natural variations in materials, finishes, or colours

FieldFinders reserves the right to update product information at any time without prior notice.

Pricing and Availability

All prices are displayed in the currency shown at checkout.

Prices and product availability may change without notice.

We reserve the right to:

  • update pricing
  • limit quantities
  • discontinue products

An order confirmation does not constitute final acceptance of an order.

If a pricing or product information error occurs, FieldFinders reserves the right to cancel or adjust the order and issue a refund if payment has already been processed.

Orders and Billing

By placing an order, you agree to provide accurate and complete billing and shipping information.

FieldFinders reserves the right to refuse or cancel orders that:

  • violate these Terms
  • appear fraudulent or unauthorized
  • create operational or financial risk

If we cancel or adjust an order, we will attempt to contact you using the information provided at checkout.

Shipping and Delivery

Shipping times are estimates and may vary due to destination, carrier delays, weather conditions, or seasonal demand.

Once an order has been transferred to the shipping carrier, FieldFinders is not responsible for delays or delivery issues outside of our control.

Additional shipping details are available in our Shipping Policy.

Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

If you experience an issue with your order, please contact us and we will do our best to assist you.

Intellectual Property

All content on the FieldFinders website — including text, graphics, product designs, illustrations, logos, images, and branding — is the property of FieldFinders unless otherwise stated.

This content may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

Unauthorized use may result in legal action.

Third-Party Links

Our website may contain links to third-party websites or services.

FieldFinders is not responsible for the content, policies, security, or practices of any external websites.

Outdoor Activity and Product Use Disclaimer

FieldFinders products are intended to support outdoor exploration and learning.

Outdoor activities involve inherent risks, including but not limited to changing weather, terrain conditions, wildlife encounters, and physical exertion.

Users are responsible for:

  • assessing their own abilities and conditions
  • using products appropriately
  • following local safety guidelines
  • supervising children at all times

To the fullest extent permitted by law, FieldFinders is not responsible for injuries, damages, or losses resulting from the use or misuse of our products or participation in outdoor activities.

Limitation of Liability

To the maximum extent permitted by applicable law, FieldFinders shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Products are provided “as is” and without warranties of any kind except where required by law.

Events Beyond Our Control (Force Majeure)

FieldFinders shall not be liable for delays or failure to perform obligations due to events beyond reasonable control, including but not limited to:

  • natural disasters
  • extreme weather
  • transportation disruptions
  • labour disputes
  • supply chain interruptions
  • government actions

Changes to These Terms

FieldFinders may update these Terms from time to time.

Updated versions will be posted on this page.

Continued use of the website after changes means you accept the revised Terms.

Governing Law

These Terms of Service are governed by the laws of the Province of British Columbia and the laws of Canada applicable therein.

Contact Information

If you have questions about these Terms, please contact:

info@fieldfinders.ca