Frequently Asked Questions
Here are answers to the questions families ask most about FieldFinders bottles, trail stickers, orders, and product care.If you can’t find what you're looking for, feel free to reach out — we're happy to help.
Products 🧭
Bottles
Are the bottles dishwasher safe?
No — FieldFinders bottles should always be hand-washed.
Dishwashers and high heat can damage the powder-coated finish and affect the insulation seals over time.
For best care, wash the bottle using warm water and mild soap, then allow it to air dry.
How long does the bottle keep drinks cold or hot?
Our bottles use double-wall vacuum insulation designed to maintain temperature during outdoor adventures.
Typical performance:
• Cold drinks — up to 18 hours
• Hot drinks — up to 6 hours
Actual performance may vary depending on the starting temperature of the drink and surrounding conditions.
Are the bottles leak-proof?
Yes — the bottle includes a leak-resistant straw lid designed for everyday use.
To help prevent spills, ensure the lid is fully closed before placing the bottle in a bag.
What materials are the bottles made from?
The bottle body is made from food-grade 304 stainless steel with double-wall vacuum insulation.
Other components include:
• Polypropylene (PP) lid components
• Stainless steel rivets
• Durable anti-scratch powder-coated exterior
This combination helps create a bottle that is strong, reusable, and suitable for outdoor use.
What sizes are the FieldFinders bottles?
FieldFinders currently offers two bottle sizes:
Little Explorers - 18 oz (532 ml)
A lighter option designed for younger explorers and shorter outings.
Trail Explorers - 32 oz (946 ml)
Our full-size adventure bottle — ideal for longer hikes, park days, and family outings.
Trail Stickers
What are the stickers made from?
FieldFinders trail stickers are printed on durable weather-resistant material designed for outdoor use.
They are:
• UV resistant
• Weatherproof
• Made to hold up well on water bottles and other smooth surfaces.
Will the stickers stay on the bottle?
Yes — the stickers are designed to adhere securely to smooth, clean surfaces.
For best results:
• Apply to a clean, dry bottle
• Press firmly around the edges
• Allow time for the adhesive to set before exposing the bottle to water.
Can stickers be removed or repositioned?
Stickers are meant to stay as part of your bottle's adventure story.
Some may be removable, but repositioning them can affect adhesion or leave marks. We recommend placing them carefully before pressing them down fully.
What are the stickers for?
FieldFinders stickers help families remember the places they explore together.
Each sticker represents a discovery — turning your bottle into a small visual record of adventures.
Orders & Shipping 🚚
Where do you ship?
Shipping availability depends on the destinations offered at checkout.
As FieldFinders grows, we hope to bring our products to more outdoor communities around Canada. Currently shipping across BC only.
How long does shipping take?
Delivery times vary depending on your location and the shipping option selected during checkout.
You’ll see the most accurate delivery estimate once your shipping address is entered.
How can I track my order?
Once your order ships, you'll receive an email with tracking information.
If you don't see the message, please check your spam or junk folder. If it still isn't there, contact us and we'll be happy to assist.
Can I change or cancel my order?
If your order hasn’t been processed yet, we may be able to help update it.
Please get in touch with us as soon as possible and include your order number.
Returns 📦↩️
Do you offer returns or refunds?
If there is an issue with your order, please contact us and we’ll work with you to find the best solution.
Full details can be found in our Refund Policy.
What if my order arrives damaged?
If your order arrives damaged or incorrect, contact us with your order number and a photo if possible.
We'll review the issue and help resolve it as quickly as possible.
Still have a question?
If you didn't find the answer you were looking for, feel free to reach out.